To All Masters Gallery Foods Employees

Re: Coronavirus (COVID-19)

Revised: October 21, 2020


As the COVID-19 situation progresses our communication will continue to evolve to ensure you know our role in helping to keep our employees safe. As always, human safety is our primary focus.





The current CDC symptoms for COVID-19 are:

  • Fever (temperature higher than 100.4⁰ F)
  • Cough
  • Shortness of breath / difficulty breathing
  • Headache
  • Chills
  • Muscle or body aches
  • New loss of taste or smell
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea
  • Sore throat
  • Flu-like symptoms (most of which are included above)



If you, or a family member are exhibiting any of the CDC symptoms for COVID-19, do NOT report to work and make sure to follow normal call-in procedures.

  • We cannot stress how important this is. If you come to work when you are sick, it jeopardizes many others and the company as a whole.  With COVID-19 being so contagious this is extremely important!

Any employee who has been confirmed to have COVID-19 is highly encouraged to immediately call the Masters Gallery Pandemic Reporting Hotline at (920) 400-1800.

In addition, if someone who is living at the same residence as you has been confirmed to have COVID-19, you are highly encouraged to immediately call the Masters Gallery Pandemic Reporting Hotline at (920) 400-1800.

Please note that local Public Health Officials will provide the employee and Masters Gallery Foods with additional guidance on next steps if this were to occur.


Guidelines for seeking care:

  • If an employee, spouse, or dependent is ill with any of the CDC symptoms for COVID-19, please call Prevea at 920-892-4322 or your provider before coming in.
  • Patients should not go direct to Urgent Care and should not go to the ER (unless it is a true emergency) for testing but instead call Prevea or Urgent Care for triage and further information to determine if they meet criteria for testing.
  • Patients also have the option of using the Prevea Virtual Care portal to be triaged. The fee for the visit will be waived, should the visit be regarding Coronavirus screening and education. This portal can be found at
  • Testing is 100% covered under the Masters Gallery Health Plan.

If you have been IN CONTACT WITH someone who has been confirmed to have COVID-19 or someone who has been ordered to be on a medically-ordered quarantine, contact the Masters Gallery Foods Pandemic Reporting Hotline immediately at (920) 400-1800.

If you are unable to work because of a school, childcare or adult care closure: You must use the normal call-in procedures utilizing unpaid personal time hours.  You may also choose to use vacation or other paid benefit time to supplement your pay.

If you are part of a high-risk population, you have an underlying medical condition or an immediate family member has one, or you feel uncomfortable or unsafe working, contact Human Resources to discuss utilizing unpaid personal time, taking an unpaid Leave of Absence (LOA), or other available options.

If you are NOT experiencing symptoms and have NOT been exposed, it is extremely important that you report to work as scheduled.



Any employee subject to a medically ordered quarantine will receive full pay for the 14-day quarantine period.  Medically ordered is defined as required by a healthcare provider and/or public health official and appropriate medical documentation will be required to substantiate wage continuation under this guideline.

Employees who have elected the Guardian Short-term Disability Coverage will be eligible to file a disability claim for any additional days that they are medically ordered to quarantine beyond this period.

If you are medically ordered to quarantine, you will be required to provide medical documentation to the Human Resources Department before you will be allowed to return to work.

The Human Resources Department Staff will assist any employees with this provision.



Any employee that has personally missed work due to exhibiting the CDC symptoms of sickness will be eligible retroactively from March 13, 2020 to receive 67% of base wages for up to 80 hours total. This benefit will start on the 25th hour of absence and employees may use vacation or other paid time off to supplement wages for the first 24 hours of scheduled work. Part-time employees are eligible and will be handled on a case-by-case basis.

This provision can be used for future qualified absences starting on the 25th hour but will be capped at a maximum of 80 hours. There will be NO payout of unused wage continuation days. This 80-hour allotment is a one-time benefit.

The HR Department will be responsible for monitoring this provision and will communicate the details of any available payout to those employees who have qualified. This wage continuation is in effect until further notice and is subject to change.



Employees must call the MGF Pandemic Reporting Hotline for authorization before being able to physically return to work following any COVID-19 symptom absence.  Beginning after the 3rd day of absence, employees ONLY will be required to present certification from a health care provider that he or she is able to resume work before the employee will be permitted to return to work.  Return to work slips should be faxed to 920-893-6114 or emailed to They should not be delivered in person! This return to work slip requirement does not include absences related to family members who are sick.



With the release of the State’s Safer at Home Order back in May, employees now have the latitude to return to normal life activities within the guidelines provided by the Sheboygan County Department of Public Health and the State of Wisconsin Emergency Orders.

However, as the prevalence of positive cases in our County increases, please understand that it is even more imperative that all MGF employees understand the risk of contractingCOVID-19 out in public and the risk of community spread associated with making poor choices.

Masters Gallery Foods retains the right to not extend COVID Wage Continuation privileges to any employee who is subject to a quarantine or isolation due to gross negligence or choices outside of work that have caused the situation. For the sake of our company and the safety of our co-workers, PLEASE be diligent in your best practices and in honoring the State and County’s guidelines. Everybody doing their part will reduce everyone’s risk.





Where practical, please take the time to clean work areas, before and after use. Examples of this are, wiping breakroom tables, shared working areas, desk, keyboard, mouse, etc.

In addition, our general area and office cleaning crew is increasing their cleaning regimen in relation to COVID-19. This involves more frequent disinfecting of common area and common touch areas, like doorknobs, breakrooms, fingerprint reader, doors, etc.



The latest information we have from the CDC and local health officials strongly encourages reducing potential public health risk by limiting all non-essential workplace functions.

In an overabundance of caution, we have issued the following breakroom guidance to further limit social contact (where possible) until further notice. Breakrooms pose more of a risk for person-to-person exposure while eating due to frequent mouth to hand contact.


In the Oostburg breakroom, please practice social distancing.

  • This can be done by sitting at separate tables. Signs mark where you are able to sit to allow for social distance.
  • You are also welcome to eat in your vehicle if you prefer – Remember to put booties on if you go outside.

In the Plymouth breakroom, please practice social distancing.

  • This can be done by sitting at separate tables. Signs mark where you are able to sit to allow for social distance.
  • You are also welcome to eat in your vehicle or at the outside tables if you prefer – Remember to put booties on if you go outside.

We encourage the use of Zoom or alternate technology in place of in-person meetings wherever possible.

We realize that there are other areas that are business essential that may pose similar risk; however, our focus is to reduce social interaction wherever possible. If you have concerns about other areas, please do not hesitate to contact the Pandemic Team.



To reduce the touchpoints in common areas and keep a more consistent traffic flow, the front office doors (to outside) will be locked from 5 p.m. until 5 a.m. This will mean that the only point of entrance during the off shifts will be the main employee entrances.



We are also temporarily prohibiting potlucks, shared meals, and other instances where employees are all able to eat from the same food supply (buffet type meals). These pose the risk of infecting higher numbers of employees, so this action helps reduce the risk of spreading of the virus.



In our continued effort to protect your safety and the safety of all of our employees, we are requiring all employees to notify Masters Gallery Foods of any mass transit travel (i.e. plane, bus, subway, train, ship, ferry, etc.) inside or outside of the contiguous 48 states  by contacting Tammy Flora at (920) 254-6744.



We are requiring all employees returning from a family or personal health absence (or) planned travel outside of the contiguous 48 states by mass transit travel (i.e. plane, bus, subway, train, ship, ferry, etc.) to contact the Masters Gallery Foods Pandemic Reporting Hotline at (920) 400-1800 between the hours of 7 a.m. – 6 p.m. to receive authorization to return to work.

  • Employees will not be allowed to return to work without this authorization.
  • No authorizations will be provided outside of these scheduled hours.
  • Employees who show up at work without authorization will be subject to corrective action.



Masters Gallery Foods, state and local health authorities, and the Centers for Disease Control (CDC) have been communicating the need for employees to know and report increased body temperature in excess of 100.4⁰ F.  A fever is one of many signs and symptoms that could be related to COVID-19.

Masters Gallery Foods has installed temperature taking cameras at both production facilities. These cameras will illustrate body temperature from a safe distance and without physical contact.

When an employee has a temperature above 100.4⁰ F they will be asked to exit the facility, call the Masters Gallery Foods Pandemic Hot Line, and have their temperature verified by a medical professional before returning to work.



In accordance with the Executive Order that Governor Evers signed, face coverings are required for all employees while inside our facilities. For more information on specifics of our policy, please ask a Supervisor or member of the Pandemic Team.



Given the contagious nature of this virus, we have limited non-essential business travel for all employees. Future business travel should be approved by the Pandemic Team by emailing the team at



Non-essential visitors are not allowed into our facilities until further notice. If you have a visitor(s) planned and think it is business essential, please submit your request to the Pandemic Team.

Visitors and Contractors that are deemed essential to Masters Gallery Foods business shall be approved by the Pandemic Team. These visitors and contractors will also be asked to answer health screening questions prior to entry into our facilities. Visitors and Contractors must practice social distancing and must provide their own face coverings while on site. Pre-approval from Masters Gallery Foods is also required for any visitor or contractor using mass transit to arrive at Masters Gallery Foods facility.



We can all help to reduce our overall risk of COVID by:


Reducing the Spread of COVID

We continue to monitor information from the CDC ( and local public health departments and other sources to evaluate our practices and protocols.

This is unknown territory for us as a country and as a company. As the situation continues to evolve, it is likely we will need to make changes in our response plan.  We ask for your vigilance and your attention to these matters.  Please continue to watch for updates. Your patience and understanding are valued and appreciated.

If you have questions, please reach out to the Pandemic Team.